Welcome to Handkrit (www.handkrit.com).
This website is owned and operated by Dhvani Handmade, Ahmedabad, Gujarat, India.
By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use this website.
For any questions, contact us at:
📧 dhvanihandmade@gmail.com
1. Business Information
Business Name: Dhvani Handmade
Brand Name: Handkrit
Website: www.handkrit.com
Location: Ahmedabad, Gujarat, India
Email: dhvanihandmade@gmail.com
2. Products
Handkrit sells handmade crochet products including:
- Crochet flower pots
- Crochet decorative flowers
- Crochet wire art
- Custom name wire art
- Other handmade home décor items
All products are handcrafted. Slight variations in size, color, texture, or finish are natural and not considered defects.
3. Custom & Personalized Orders
For personalized products (such as custom name crochet wire art):
- Customers must provide accurate spelling and customization details.
- Once the order is placed, changes may not be possible.
- Customized products are non-returnable and non-refundable unless damaged or defective.
- We are not responsible for errors provided by the customer (e.g., spelling mistakes).
4. Pricing & Payments
- All prices are listed in INR unless otherwise stated.
- Prices are subject to change without prior notice.
- Payment must be made in full before order processing.
- Payments are processed via secure third-party payment gateways.
We do not store your payment details.
5. Order Acceptance & Cancellation
We reserve the right to:
- Refuse or cancel any order
- Limit quantities
- Cancel orders due to pricing errors
If your payment has been processed and the order is canceled by us, a full refund will be issued.
Customers may cancel orders within 12 hours of placing them (only for non-custom products).
6. Shipping & Delivery
- Orders are processed within the time mentioned on the product page.
- Delivery timelines may vary depending on location.
- We are not responsible for delays caused by courier companies or unforeseen circumstances.
- Risk of loss passes to the customer upon delivery.
7. Returns & Refunds
Non-Custom Products
Returns may be accepted within [7 days] of delivery if:
- The item is unused
- The product is in original condition
- Proof of purchase is provided
Custom Products
Customized or personalized products are not eligible for return unless:
- Damaged during shipping
- Defective upon arrival
Customers must notify us within 48 hours of delivery with photos.
Refunds (if approved) will be processed to the original payment method.
8. Intellectual Property
All content on this website including:
- Product designs
- Images
- Text
- Logos
- Branding
are the intellectual property of Dhvani Handmade.
You may not copy, reproduce, or use our designs without written permission.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or damage the website
- Provide false information
10. Limitation of Liability
Dhvani Handmade shall not be liable for:
- Indirect or incidental damages
- Delays beyond our control
- Minor variations in handmade products
Our total liability shall not exceed the amount paid for the product.
11. Privacy
Your use of the website is also governed by our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.
13. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.
14. Contact Information
Dhvani Handmade
Ahmedabad, Gujarat, India
📧 dhvanihandmade@gmail.com