Welcome to Handkrit (www.handkrit.com).
This website is owned and operated by Dhvani Handmade, Ahmedabad, Gujarat, India.
At Handkrit, every product is handcrafted with care. Below is our shipping policy outlining processing timelines and delivery details for both domestic and international orders.
For any queries, contact us at:
📧 dhvanihandmade@gmail.com or Whatsapp on +91-9213575611
1. Order Processing Time
Most of our Products are Custom & Made-to-Order Products
- Dispatched within 2 to 4 working days
- Includes personalized crochet items and custom name wire art products
Orders are processed after successful payment confirmation.
2. Domestic Shipping (India)
- We ship across India using reliable courier partners.
- Delivery timelines vary depending on location and courier service availability.
- Estimated delivery timelines shown at checkout are indicative.
3. International Shipping
We proudly ship internationally.
- International orders are shipped via standard international courier partners.
- All international shipments are Delivery Duty Paid (DDP).
- This means customs duties and taxes are included in the final shipping charges.
- Customers will not have to pay additional customs charges upon delivery.
- The final shipping rate will be clearly visible on the cart and checkout page before payment.
Delivery timelines may vary depending on destination country and customs processing.
4. Shipping Charges
- Shipping charges – We offer free domestic (India) shipping
- For International shipping – Final payable amount including shipping will be shown before order confirmation.
5. Courier Partners
We use trusted third-party courier partners for safe and secure delivery.
Courier selection depends on:
- Delivery location
- Service availability
- Order type (domestic/international)
6. Order Tracking
- Tracking details will be shared once the order is dispatched.
- Customers are responsible for tracking shipments using the tracking number provided.
7. Delivery Responsibility
Customers must:
- Provide accurate shipping address and contact details.
- Ensure someone is available to receive the package.
We are not responsible for delays caused by:
- Incorrect address details
- Recipient unavailability
- Courier service disruptions or natural calamities
- Customs clearance delays (international shipments)
8. Damaged Products During Transit
If a product is received in damaged condition (however this is rare of the rarest case as we have successfully delivered more than 1200 handmade iteams across the india and our customer are happy with our products):
- We take full care of product while dispatching, however if you received damanged product, please inform us immediately, submit photos and after verification, we will offer refund or replacement.
- Claims must be raised within 24 hours of delivery.
- Refer to our Refund & Return Policy for complete details.
9. Bulk Purchase Enquiries
For bulk orders or wholesale inquiries, please contact us directly at:
📧 dhvanihandmade@gmail.com or Whatsapp on +91- 92135756611
We will be happy to assist with special pricing and shipping arrangements.
10. Shipping Delays & Exceptions
Shipping timelines may be affected due to:
- Weather conditions
- Government regulations
- Customs clearance (international orders)
- Courier operational issues
In such cases, we will do our best to keep you informed.
11. Contact Us
Dhvani Handmade
Ahmedabad, Gujarat, India
📧 dhvanihandmade@gmail.com
Whatsapp +91-9213575611